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Search results for “digital transformation”
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019
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4:16:13 PM
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The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Amadeus helps China Railway on distribution amid evolution of global rail industry
07/02/2019
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8:20:20 AM
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The company plays a role in connecting rail operators to travel agencies for now. Rail is a strategically important part to build a full-service travel platform.
Marriott looks to China for travel innovators
07/05/2019
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2:31:30 PM
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The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
IHG CEO: China is “second home market” and OTA is running hotels “to learn”
05/11/2019
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10:52:22 PM
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Mr. Keith Barr is not that concerned on the Chinese hotel giants' international play.
Shangri-La launches e-Services under WeChat ecosystem to enhance digital experience
05/29/2019
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1:53:53 PM
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From 1 June, WeChat Mini Programme and WeChat online pay service will be available in all 50 Shangri-La properties in mainland China.
Tencent aims to digitize Beijing Tourism Group’s 7,000 offline businesses
05/08/2019
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1:29:59 PM
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Tencent and iClick will bring in their experience in gaming, marketing, and smart retail to help Beijing Tourism step up its digital game in operation, big data analysis, and its own marketing service.
Data optimization – a journey that is all about preparedness and diligence
04/10/2019
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9:48:37 AM
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Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way. As it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.
Why business travelers will care about personalized air travel
09/23/2021
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6:27:39 PM
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Most airlines will care, and some have already started their “customer-centric” and digital transformation
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